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Privacy Policy for Tourist SOS

Effective Date: [March 17th, 2024]

Introduction:

Tourist SOS is at the forefront of delivering SAAS for medical providers treating tourists, blending operational excellence with technological innovation. Our suite of services includes revenue cycle management, medical billing support, customer service, personalized database management, and advanced medical evacuation mapping, utilizing cloud technology, AI, and blockchain. This Privacy Policy explicates our stewardship of personal data, detailing our collection, use, sharing, and protection practices.

 

Information Collection and Use:

  1. Comprehensive Data Collection: We collect personal identification, medical information, geo-location, financial details, and insurance data necessary for providing our services. This data collection facilitates medical support, billing, and insurance claims processing for tourists.

  2. Operational and Technological Data Use: Data is utilized not only to deliver our core services but also to operationalize the brokerage of these services and direct billing functions. We employ advanced technologies to enhance service delivery, ensure transaction security, and optimize the financial aspects of medical care for tourists.

Data Sharing, Disclosure, and Brokerage Rights:

  1. Service Provision and Brokerage: We reserve the right to broker our services to medical providers and insurance companies, acting as an intermediary to facilitate comprehensive care for tourists. This includes sharing necessary data with third parties to ensure the delivery of medical services, process billing, and execute insurance claims.

  2. Direct Billing: Tourist SOS retains the right to bill medical providers and insurance companies directly for services rendered, necessitating the use of personal and financial data to execute these transactions efficiently and securely.

  3. Blockchain and AI Integration: Utilizing blockchain for secure transactions and AI for data analysis, we ensure the integrity and confidentiality of data while facilitating smart contracts and other blockchain-based transactions within our marketplace.

Data Security and Compliance:

  1. Robust Security Measures: We implement state-of-the-art security measures to protect data against unauthorized access, alteration, and disclosure. This includes encryption, secure data storage, and rigorous access controls.

  2. Compliance with HIPAA and Global Regulations: Our operations adhere to the Health Insurance Portability and Accountability Act (HIPAA) and are compliant with international data protection laws relevant to our operations in Southeast Asia and beyond.

Children’s Privacy:

Tourist SOS is committed to protecting the privacy of children. We do not knowingly collect personal information from individuals under 18 years of age.

Amendments and Updates:

We may update this Privacy Policy to reflect changes in our practices or the legal landscape. Stakeholders will be notified of significant changes through our website or direct communication.

Contact Information:

For questions or concerns regarding this Privacy Policy, please contact us at admin@tourist-sos.com.

Privacy Notice for California Residents

Effective Date: March 17th, 2024

Introduction:

This Privacy Notice for California Residents supplements the information contained in the Privacy Policy of Tourist SOS ("Tourist SOS," "we," "us," or "our") and applies exclusively to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We have adopted this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect:

Our Website, [Insert Website URL], collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("personal information"). Exclusions apply as per CCPA guidelines.

Within the last 12 months, we have collected the following categories of personal information:

  • Identifiers: Such as a real name, postal address, unique personal identifier, online identifier, email address, etc.

  • Customer Records Information: Including name, signature, social security number, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.

  • Protected Classification Characteristics: Under California or federal law.

  • Internet or Other Similar Network Activity: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement.

  • Professional or Employment-Related Information.

 

Our Business Purposes for Collecting Personal Information:

We collect these categories of personal information for various business purposes, including to fulfill or meet the reason you provided the information, to provide, support, personalize, and develop our Website and Services, to create, maintain, customize, and secure your account with us, and for other business purposes described in our general Privacy Policy.

Disclosures of Personal Information for a Business Purpose:

In the preceding 12 months, we have disclosed personal information for business purposes to the following categories of third parties:

  • Service providers.

  • Data aggregators.

  • Advertising networks.

Sales of Personal Information:

In the preceding 12 months, Tourist SOS may have sold the following categories of personal information to third parties:

  • Identifiers.

  • Internet or Other Similar Network Activity.

Your Rights and Choices:

The CCPA provides California residents with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights, including the right to access, data portability, and deletion of your personal information.

Exercising Your Rights:

California residents can exercise their privacy rights by following the instructions provided in this section of our notice.

Non-Discrimination:

We will not discriminate against you for exercising any of your CCPA rights.

Other California Privacy Rights:

California's "Shine the Light" law permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes.

Changes to Our Privacy Notice:

Tourist SOS reserves the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on our Website and update the notice's effective date.

Contact Information:

If you have any questions or comments about this notice, our Privacy Policy, the ways in which Tourist SOS collects and uses your information described here, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at: admin@tourist-sos.com

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